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Monument Mortgage
O: 405.213.4200 kvaughan@monumentmortgage.loans
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Mortgage Loan Originator | NMLS: 1876000
Mortgage Loan Originator
Kaylea Marie Vaughan
Home is not just a place, it’s a feeling. It’s the story of who we are and a collection of who and what we love. We get it. And we can get you there.
Monument Mortgage, LLC NMLS #2567784. Not a commitment to lend. Additional terms and conditions apply. Licensed Lending Area: OK. Headquarters: 6440 Avondale Drive, Suite 200-17, Nichols Hills, OK 73116, Toll Free: 800-287-7105. Interest rates and products are subject to change without notice and may or may not be available at the time of commitment or lock-in. Monument Mortgage, LLC is not affiliated with or endorsed by any government entity or agency, including USDA, HUD or VA For licensing information, go to: www.nmlsconsumeraccess.org. State: Oklahoma | License Name: Mortgage Broker License | License Number: MB016360
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6440 Avondale Drive, Suite 200-17 Nichols Hills, OK 73116
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What type of loans are available?
CONVENTIONAL This is the usual starting point for many, because it’s exactly what it sounds like: conventional. A Conventional Loan is pretty standard and requires a minimum down payment of 3%, for a maximum loan amount of $766,550. In addition:
USDA For a USDA Home Loan, a new or existing property must be located in a USDA-approved area. While there may possibly be financed closing costs, there is no down payment required (100% LTV of appraised value plus the guarantee fee.) These also feature reduced monthly mortgage insurance premiums. In addition:
FHA With no income limits, FHA Loans require a 3.5% minimum down payment and a maximum loan amount of $498,257. For condominiums, they must be on FHA-approved list. Also, an upfront Mortgage Insurance premium is financed into the loan. In addition:
VA Specifically for Veterans, VA Loans require no down payment (100% financing up to the appraised value of the property.) The maximum loan amount is $766,550, with no mortgage insurance. The VA funding fee can be financed into the loan (which can be waived by disabled veterans.)
REVERSE MORTGAGE Just like any other type of mortgage, though the applicant must be 62 years or older, own the property, and occupy it as their primary residence. One nice bonus? You don’t have to make a payment until the last surviving homeowner permanently moves out of the property or passes away. At that point, any remaining equity will be inherited by the estate.
JUMBO LOANS For homes exceeding the value of Conventional Loans as established by the FHFA (the current conforming loan limit for one-unit homes in most counties nationwide is $766,550 depending on location). Predominantly used to finance homes in highly competitive real estate markets or luxury homes, Jumbo Loans are usually available with a fixed interest rate or an adjustable rate.
Seller concessions up to 6% of the sales price Gifts allowed
Seller concession is up to 3-9% of the sales price PMI required over 80% LTV Additional options are available
Seller concessions of up to 6% of the sales price Condominiums may be eligible for financing Not restricted to first time home buyers
Greater fund flexibility Can offer a better alternative to selling
Additional Loan Products
RENOVATION LOANS Designed to provide the needed funds to update or renovate your home, Renovation Loans should be viewed as a means to reduce your long-term costs, increase the value of your property, or for buying a home that is at a lower price point or “fixer-upper.”
BANK STATEMENT LOANS Also known as self-employed mortgage, a Bank Statement Program is a great option for those borrowers who do not have the tax documents to prove their ability to pay for a mortgage. Can be applied to owner-occupied, 2nd homes or investment properties, with loans up to $5 million.
INVESTMENT PROPERTY LOANS A conventional investment in real estate bought with the intent of generating income, usually in the form of a one- to four-unit residential home. Investment Property Programs tend to have a higher mortgage, with more adherent lending standards, as well as higher down payments, than your standard property loan.
DAS Acquisition Company, LLC is not affiliated with or endorsed by any government entity or agency, including USDA, HUD or VA. Interest rates and products are subject to change without notice and may or may not be available at the time of commitment or lock-in.
The Loan Process
Buying a home is one of life’s most exciting experiences—and most stressful. After all, buying a home is the largest financial investment most of us will ever make. The good news is you’ve come to the right place. We will take you through the process, step by step. Now, let’s get to it, shall we?
Section 1 Taking stock: Just how ready are you to buy?
Section 2 Taking stock: Just how ready are you to buy?
Section 3 Ready. Set. Go!
Section 4 Finalizing the deal.
Section 5 In the home stretch: Closing on your new home.
Section 6 Congratulations! You're a homeowner.
So, you’ve decided to make the leap from renting to buying the place you call home. Congratulations! Beyond the pride of ownership and the chance to say “goodbye” to your landlord, buying a home comes with several advantages:
Your mortgage interest may be tax-deductible.* You can build equity in your home. Homes can appreciate in value over time. You can avoid increases in your monthly payment
But before you start picking out window treatments and shopping for patio furniture, you’ll need to collect your thoughts, as well as a number of key documents. Buying a home at a price you can afford is key to successful and long-term homeownership. So, how much house can you afford? Start by taking a good look at your credit. Ideally, your credit score will be 720 or higher. If it’s not, don’t panic! It doesn’t mean you can’t qualify for a loan, but it may mean you’ll have to pay a higher interest rate. In addition to your credit score, lenders look at a variety of factors when determining whether you qualify for a loan, including the Four Cs of Credit: Character represents your credit history or financial integrity. Lenders will evaluate your credit score, how much credit you’ve used in the past, and whether you make your payments on time. Capacity represents your ability to repay a loan. Your lender will weigh your income and assets against your monthly debts to make sure you can afford a loan. Collateral is the asset securing the loan—in your case, the value of the home you’re looking to buy. If you were to default on payments, the lender can repossess the property. Capital is the amount of money you are able to invest in the property up front, represented by your down payment. The capital you contribute demonstrates your level of commitment to home ownership and reduces the lender’s risk. Collateral is the asset securing the loan—in your case, the value of the home you’re looking to buy. If you were to default on payments, the lender can repossess the property.
It takes a talented team of players to get you into the home of your dreams. Let’s get to know the people who will be making it all possible. Your Lending Crew Mortgage Loan Originator—Your guide from start to finish. Helps determine what you can afford, choose the right loan program, and keeps you informed throughout all the steps of the loan process. Processor—Reviews your loan application to make sure it is complete and accurate before it goes to the underwriter. Underwriter—Makes the final decision to approve or deny your mortgage loan based on your financial situation. Real Estate Agents Buyer’s Agent—Helps you find the right home and negotiates the offer of the house on your behalf. List Agent—Represents the seller and helps them negotiate the selling price and terms of the sale. Other Key Players in the Buying Process Home Inspector—Inspects the home to assess its condition and identify any needed repairs before you buy. Appraiser—Determines the market value of the home you’re buying, which helps the lender know how much money to loan you. Title Company—Ensures the property title is clear of any liens or claims and prepares a title insurance policy for the property. Closing Officer—Ensures that all necessary documents are signed and verified and the money from the sale is properly distributed to the various people involved.
Get Prequalified
Find your home
Make an offer
Before you begin your search for the perfect home, contact your Mortgage Loan Originator to get prequalified. This will give you an idea of how much you can afford to spend and how big of a down payment you’ll need. Prequalifying can give you an estimate of the purchase price and monthly mortgage payment you can afford and qualify for. It can indicate the amount of money you will need for a down payment and help you set budgeting and savings goals. Your lender will consider your income, debts, savings, and assets, as well as your Loan-to-Value and your Debt-to-Income ratios. Loan-to-Value expresses how much you’re borrowing compared to the value of the home. For example, if you need to borrow $90,000 to purchase a $100,000 home, your LTV would be 90%. The lower your LTV the better, as it indicates your ability to make a higher down payment. Debt-to-Income (DTI) shows how much debt you have compared to your monthly income. The lower your DTI, the better your chances for qualifying for a loan. For example, if your total monthly debts are $2,000 and your gross monthly income is $6,000, your DTI would be 33%. Remember, your monthly housing costs should not exceed 28% of your gross monthly income. Keep in mind that prequalifying does not indicate a commitment on your part to work with a particular lender or real estate agent. And it does not guarantee that the lender will indeed give you the loan.
Now that you have an idea for how much you can afford, think about what you’re looking for in your new home: You’ll also want to consider specific features of the home itself. How many bedrooms and bathrooms do you need? Do you want a big yard or would you rather eliminate yard work altogether? Do you require a garage? If so, how big? Are the electrical systems, plumbing, and ventilation up to code? Based on your budget and housing requirements, your real estate agent will suggest a number of homes that meet your needs. Be sure to visit a range of homes before you decide to buy. Don’t fall for the very first one you see. It’s natural to be excited and impatient to get settled in a new home. After all, you’ve been preparing and dreaming about it for months if not years. If you’ve found a few neighborhoods that appeal to you, look at enough homes there to get a feel for real estate values. Once you’ve narrowed your choices, do your homework. How much are annual taxes? What about utility costs? Are the schools suitable for your children? Are community services like fire, police, or snow removal adequate to your needs?
Selling price Neighborhood Distance to work Schools Shopping Cell phone coverage Local home values Additional expenses like homeowner’s association fees
Once you’ve found a home you love, it’s time to make an offer. Your real estate agent will have your state’s standard Offer to Purchase form. They will work with you to fill it out completely and accurately. You may choose to write the offer yourself, but that is not recommended as any omissions or mistakes could put you at a disadvantage or trap you into a less-than-desirable loan agreement. Have your agent or an attorney thoroughly explain every item on the form so you understand precisely what you are committing to before submitting the offer. This offer, or purchase agreement, is a legal document outlining the terms and conditions of the sale, which may include but is not limited to: Earnest money is a deposit you include with your offer as a sign of good faith that you are serious about buying the property. The amount can vary, but is typically 1–3% of the purchase price. The money is held in an escrow account until the purchase is finalized at which time it will be applied to your down payment. An escrow account is a third-party account used to hold money for two parties during a transaction. Contingencies are conditions that must be met or you will not be bound to go through with the purchase after your offer is accepted. Most buyers make an Offer to Purchase contingent on their ability to obtain financing. Otherwise, you risk losing your earnest money if you can’t get a loan. Other common contingencies include getting a satisfactory home inspection and/or appraisal or getting a satisfactory attorney review of your Offer to Purchase if it was not prepared by an attorney. The seller will accept your offer or present you with a counter offer. This is not unusual and gives you and the seller another opportunity to work out the price and terms that are right for both of you.
Address and legal property description Purchase price Down payment amount Earnest money to be paid Offer expiration date Seller’s commitment to provide a clear title to the property Target closing date Target move-in date Any contingencies the agreement is subject to
Inspection
What not to do
The home inspection: an important part of home buying. You made an offer they couldn’t refuse. Kudos to you and your dream home dream team! But don’t break out the champagne quite yet. You still have several steps to complete before you move in. First of which is obtaining a home inspection. Although it’s not required, it is strongly recommended and may be a contingency on your purchase agreement. Typically, it is the buyer’s responsibility to pay for an independent home inspection. Your mortgage lender or real estate agent may be able to recommend a qualified professional. Or you can search your area for members of the American Society of Home Inspectors (ASHI). Your inspector will examine the property to determine the condition of the home’s structural and mechanical systems, including heating and air conditioning; interior electrical and plumbing; interior walls, ceilings, floors, and stairs; insulation; ventilation; foundation, basement, attic, and roof; exterior wall coverings, trim, gutters, and downspouts; windows and doors; surface grading and drainage. Insist that each item is covered in a detailed, written report, and that you are given a copy when the inspection is complete. If possible, join the inspector on the property. It usually takes a few hours to complete the inspection, and it will give you the opportunity to ask questions about the home’s condition and estimated costs for any needed repairs. On average, home inspections cost between $300 and $500 depending on the property’s location, age, and size. Although it’s an extra expense up front, it will give you confidence in the home you’re buying. And you may be able to negotiate with the seller to pay for repairs.
Application
The guide to applying for a mortgage. Although the Offer to Purchase document was meticulously prepared by you, your real estate agent or attorney, it does not guarantee you a loan. Once your offer is accepted, you’ll need to officially apply for a mortgage. Your lender will need several documents in processing your application. Be sure to have your paperwork on hand when you fill it out: Within three days of submitting your application, your lender must provide you with a Loan Estimate (LE), a form outlining the details of the loan you’ve applied for. It provides your lender’s best estimate of closing costs, mortgage and title insurance, and recording fees. An important part of home buying is ensuring that you are ready for all the fees and such that come with your purchase. If you decide to proceed with the loan, your application will go into processing. The processor will work with your Mortgage Loan Originator to collect all the documentation needed for the loan. An appraisal will be ordered to ensure that the home is worth the amount of the loan for which you have applied. The appraiser is a licensed, third-party professional trained to evaluate the market value of homes. They will consider the home’s condition, age, size, and other home sales in the neighborhood. The next step is underwriting. The completed application is turned over to an underwriter who will review your employment and credit history, the property appraisal, and ensure your mortgage meets current loan product guidelines. Don’t be alarmed if the underwriter asks for more documentation from you. They need it to make an informed and intelligent decision on whether or not you qualify for the loan. If the underwriter approves your application, you will receive a loan commitment letter confirming your approval. This document outlines the loan details, including amount being borrowed, the interest rate, and the term or repayment period.
Tax returns W2s and/or 1099s Recent bank statements Recent paystubs Residence history List of debts, such as car loans, credit cards, or student loans List of your assets, including investment and retirement accounts
Here’s what not to do during the buying process. Once your loan is cleared to close, it can be tempting to start shopping for new items for your new home. But be patient. Any extra spending or financial changes now could jeopardize your loan. So, until you’ve officially closed on your home, avoid the following:
Do not apply for a credit card, car loan, or financing for furniture or appliances Do not make major purchases Do not liquidate assets Do not make large deposits Do not change jobs
Closing Process
Closing Day
Closing is the final part of the homebuying process where you commit to your mortgage and become the legal owner of your new home. It is a complex process involving a number of people: the buyer (that would be you), the mortgage lender, the seller, the seller’s agent, the title company, attorneys if required in your state, and the closing agent. Three days before your scheduled closing, you will receive the Closing Disclosure providing the final loan terms and closing cost details. Review it carefully. If something looks different than you expected, contact your Mortgage Loan Originator right away. If there are changes, your lender must issue another Closing Disclosure, delaying your closing for another three days. You’ll want to carefully review all of your closing documents before the closing date, including the Mortgage which pledges your home as security for the loan. In some states, the buyer signs a Deed of Trust instead of a mortgage. The Mortgage Note is your promise to repay your loan. It indicates the terms and conditions of your loan and how it will be repaid. Other important items for your pre-closing to-do list include:
Get a home inspection. Get a homeowner’s insurance policy. Get copies of your other closing documents from your lender, including the promissory note and mortgage (also known as the security instrument or deed of trust.) Get a total for all closing costs and details on how you will transfer payment (cashier’s check or wire transfer). Do a final walk-through of the home 24 hours before closing to ensure that all repairs have been made.
On closing day. Typically, the closing officer will begin by reviewing the mortgage note and the mortgage document and asking you to sign them. Then, they will move on to the Closing Disclosure (CD). On the back, you’ll find an itemized list of each cost being paid by the seller or the buyer, including all closing costs, the net amount due from the buyer and the net amount to be paid to the seller, commissions for the buyer’s and the seller’s real estate agents, charges for the title search, and the amount deposited in escrow to cover insurance and property taxes. The closing officer will go over the entire document with you, at which time they will ask for a check to cover the down payment and closing costs. Then, they will review the documents with the seller, making sure that both the buyer’s and the seller’s documents match exactly. The Deed is the document that transfers ownership of the property from seller to buyer. Any errors in the deed must be identified and corrected before you close on your purchase. After closing, the closing officer will have the deed recorded with the Registrar of Deeds in the county in which the property is located. When buying a home, in most cases you will be required to obtain title insurance to protect your legal ownership of the property you buy. The title company will do a thorough search of public records to determine any exceptions to coverage, such as liens or other restrictions affecting ownership of the property. The insurance provider will inform you of any outstanding liens, so you can require the seller to satisfy them before you close. The final step at closing is to distribute the fees, closing costs, and commissions. The closing agent will present checks to the seller, the seller’s lender if there is an existing mortgage on the property, the real estate agents, and any others indicated on the Closing Disclosure. On closing day, be sure to bring your photo ID, a cashier’s check or proof of wire transfer to cover the down payment and closing costs, your checkbook, and proof of homeowner’s insurance, your purchase agreement, and a copy of the home inspection. Be prepared for a lot of paperwork—you’ll likely have to sign two or three copies of each document. Don’t rush—be sure to ask a lot of questions. If something isn’t clear, ask. Even if your state does not require an attorney to be present, you may want to have one to ensure you understand what you’re signing.
The papers are signed. The money has been distributed. And you now own a new-to-you home! Your possession date is the day you can officially move into your hew place. It is listed in your purchase agreement and may or may not be the same as your closing date. Before or immediately after you move in, you’ll need to take care of the following items: Reach out for help if you’re ready to buy. As a home lender, Monument Mortgage is here for the long-term. Our commitment doesn’t end when you get the keys to your new house. We’ll reach out periodically to let you know of any changes in the market and alert you to opportunities to save money. And if you ever have questions about your mortgage, please reach out. We’re here to help.
File your closing packet in a safe place where you can easily find it. Change your address with the US Postal Service, your bank and credit card companies, the Department of Motor Vehicles, your insurance providers, internet service, and phone company. Switch your utilities to your new address—water, electric, gas, trash.
*Monument Mortgage is not licensed to provide tax advice. Please reach out to your licensed tax advisor for more information.
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WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. Limitation on Liability TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. Indemnification You agree to defend, indemnify and hold harmless the Company, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not limited to, your User Contributions, any use of the Website’s content, services and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from the Website. Governing Law and Jurisdiction All matters relating to the Website and these Terms of Use, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Missouri without giving effect to any choice or conflict of law provision or rule (whether of the State of Missouri or any other jurisdiction). Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Missouri, in each case located in the City of Saint Louis and County of Saint Louis,. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts. Arbitration At Company’s sole discretion, it may require You to submit any disputes arising from these Terms of Use or use of the Website, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Missouri law. Waiver and Severability No waiver of by the Company of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect. Entire Agreement The Terms of Use and our Privacy Policy constitute the sole and entire agreement between you and Monument Mortgage with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website. Your Comments and Concerns This website is operated by Monument Mortgage. All feedback, comments, requests for technical support and other communications relating to the Website should be directed to: dasdata@dasacquisition.com PLEASE PRINT AND RETAIN A COPY OF THIS AGREEMENT FOR YOUR RECORDS. Last Modified: March 2024
Privacy Policy Monument Mortgage is committed to honoring the privacy of visitors to our corporate and affiliate Web sites. Our Web site describes our information practices and lets users give informed consent before participating in programs and services. This page provides answers to the following questions: How do we protect your account? 128-bit High Encryption Browsers. We require you to use a secure browser to access account information and perform transactions. This helps to ensure that the information you access is secure and confidential. Encrypted Data. After you have entered your information, the encrypted data is transported between our systems and our alliance systems. Ensuring the security of your financial transactions is never a finite process for us. We use professional security experts to manage and monitor 24-hours a day, 7-days a week to help ensure that your information is secure. What is SSL and how does it protect me? SSL creates a secure communication channel by encrypting communication between the user and the server. SSL authenticates that the server to which you are connected is indeed correct. You can be assured that you are actually communicating with us, and not a third party trying to intercept the transaction. SSL conducts a cryptographic word count to ensure data integrity between the server and the user. The word count (or checksum) provides a count of the number of bytes in a document and ensures the exact number of bytes is transmitted and received. With SSL, even this check sum is encrypted so it cannot be modified. If a message is not received in its entirety, it is rejected and another copy of the message is sent automatically. What information does Monument Mortgage ask for and how is it used? Monument Mortgage will ask you for several pieces of information in order to process your loan application. Among these are social security numbers, employment history, and assets and liabilities you hold. We make every effort to protect our partners, affiliates, and individual consumers, but we do not control the privacy policies or business practices of third-party Web sites. When our business partners and affiliates register for services provided by Monument Mortgage, they are asked to provide certain information such as their name, business address, contact information, and company description. We only ask for this information so that our account managers and Web site coordinators can maintain quick, effective communication and constantly personalize our business services to your requirements. Your registration, contact information, and any passwords you may be issued are also required for your secure movement and transaction processing throughout our Web sites. However, certain third-party Web sites to which we provide links or which are hosted by Monument Mortgage for public use have different or additional terms of use, (including different privacy policies), which you should read, so that you fully understand particular uses of personal information by third parties who are partnered or affiliated with Monument Mortgage. Because Monument Mortgage does not control activity on any third party Web sites, even when hosted by Monument Mortgage, Monument Mortgage makes no representation concerning the use and/or disclosure of any information provided to such third party Web sites. Do I get to choose what information I disclose? Yes, our business partners and affiliates can always choose whether or not to disclose personal or business information through Monument Mortgage. Certain information is of course required for registration and to establish and securely manage your Monument Mortgage account, but other requested information may be optional. Specific questions about what information is currently required should be addressed to the account manager and Web site coordinator who establish your account. Who has access to the information that I provide to Monument Mortgage? We use basic information which we collect to make your business relationship with Monument Mortgage more productive and tailored to your individual preferences. We require specific additional information when you subscribe to some customized services, and we store that information in secure databases. We share some aggregate statistical data with companies from which we obtain analytical and marketing services or partnerships. These companies do not have access to our secure database, and we never provide these companies with access to any consumers’ financial, personal, or loan-transaction information which we store on behalf of our business partners and affiliates. From time to time, we may be asked to disclose such information to third parties as part of a legal proceeding (i.e. subpoenas and criminal investigations); in such cases, Monument Mortgage will disclose personally identifiable information as required by law. For more information click here. What if I need to change the personal or business information I previously disclosed? All changes in our partners’ and affiliates’ contact or business information should be sent immediately to the account manager and Web site coordinator who manage your account. Private consumers who use the mortgage services of our partners and broker affiliates should contact them directly by e-mail or by phone to update personal and loan-account information. Who can I contact if I have any questions regarding my privacy? If you have specific questions about Monument Mortgage, you can contact us directly through our e-mail “info” address provided below. For more general information, we recommend the Web site published by the U.S. Federal Trade Commission, which includes news and commentary about privacy protection on the Worldwide Web; or go directly to their FTC Search page, enter the words “Internet privacy” (without quotes) in the text field, and hit the Search button. What is a “cookie” and how does it work? By placing a small file known as a “cookie” on your computer (or other device), Monument Mortgage passively gather information about all visitors’ use of the System for several reasons, including, but not limited to, the following: statistics collection and analysis, System optimization, analytics, and market research. The information that we track with cookies includes, but is not limited to, the type of browser (such as Google Chrome, Mozilla Firefox or Internet Explorer) and Internet-connected devices being used to access the System, your Internet protocol (“IP”) address, your home domain or Internet service provider, your referrer URL (which is the URL for the website that you were viewing prior to visiting the System), how you were directed to the System, which specific pages you access on the System, how long you view each page, the time and date you access our System and the total number of visitors to the System and any portions thereof. We may use the information collected from cookies or similar files on your computer for security purposes, to facilitate site navigation and to personalize your experience while visiting the System. This data helps us improve our respective product and services. Most popular Internet browser applications will allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the System (or some portion thereof) and its capabilities, or cause some features of the System to function improperly or more slowly. What does Monument Mortgage do with the non-public personal information it receives regarding its business partners’, affiliates’ or mortgage broker clients’ customers? Monument Mortgage provides a wide range of services to its business partners, affiliates and mortgage broker clients. In connection with these services, Monument Mortgage often receives non-public personal information about the customers of its business partners, affiliates and mortgage broker clients. Except as permitted by law, Monument Mortgage does not share, disclose or otherwise use non-public personal information that it receives from its business partners or mortgage broker clients about its business partners’ or mortgage broker clients’ customers. Federal privacy regulations limit the manner in which Monument Mortgage may re-use or re-disclose this information, and Monument Mortgage complies with these regulations. For more information click here. Contact forms If you fill out a contact form on our site, we store that information in a database and use the information to respond to you regarding why you contacted us. In addition, we collect phone contacts in the mobile app when you share the app.
Accessibility Statement General Monument Mortgage strives to ensure that its services are accessible to people with disabilities. Monument Mortgage has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort, and independence. Monument Mortgage is committed to facilitating and improving the accessibility and usability of its Website, www.monumentmortgage.com. Monument Mortgage strives to ensure that its Website services and content are accessible to persons with disabilities including users of screen reader technology. To accomplish this, Monument Mortgage has engaged UsableNet Inc, a leading web accessibility consultant to help test, remediate and maintain our Website (monumentmortgage.com) in line with the Web Content Accessibility Guidelines(WCAG), which also bring the Website into conformance with the Americans with Disabilities Act of 1990. Disclaimer Monument Mortgage continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible, and unhindered use also for those of us with disabilities. Despite our efforts to make all pages and content on monumentmortgage.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution. There are components contained within monumentortgage.com that are managed by third parties. Monument Mortgage is working diligently with these vendors to bring their technology offerings to WCAG 2.1 AA conformance. We encourage any customers having issues to contact Monument Mortgage in case any help is needed with those components. Our contact information is below in the “Contact Us” section. Here For You If you are experiencing difficulty with any content on monumentmortgage.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist. Contact Us If you wish to report an accessibility issue, have any questions, or need assistance, please contact Monument Mortgage Customer Support as follows: Email: info@monumentmortgage
What do does Monument Mortgage do with your personal information?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
All financial companies customers need to share customes personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers personal information; the reasons Monument Mortgage chooses to share; and whether you can limit this sharing.
For our everyday business purposes —such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
For our marketing purposes —to offer our products and services to you
For joint marketing with other financial companies
For our affiliates’ everyday business purposes —information about your transactions and experiences
For our affiliates’ everyday business purposes —information about your creditworthiness
Yes
No
We don't share
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
When you are no longer our customer, we continue to share your information as described in this notice.
Social Security number and Income Account balances and Payment history Credit history and Credit scores
WHY?
Who is providing this notice? Monument Mortgage
How does Monument Mortgage protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Monument Mortgage collect my personal information? We collect your personal information, for example, when you
Why can’t I limit all sharing? Federal law gives you the right to limit only
sharing for affiliates’ everyday business purposes — information about your creditworthiness affiliates from using your information to market to you sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Apply for a loan Open an account Give us your employment history Give us your income information Give us your contact information
or or or or or
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies
WHO?
For our affiliates to market to you
For our nonaffiliates to market to you
HOW?
Reasons we can share your personal information
Does Mortgage By Experts share?
Can you limit sharing?
WHAT?
Why?
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies. DAS Acquisition Company, LLC, DAS Mortgage Services, LLC
Nonaffiliates
Companies not related by common ownership or control. They can befinancial and nonfinancial companies. Monument Mortgage does not share with nonaffiliates so they can market to you.
Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Monument Mortgage does not jointly market.
Rev. 10/23/23
Information Security Policy Is Monument Mortgage as safe as going to a bank to take care of my home purchasing needs? Yes, but decide for yourself. Monument Mortgage uses encryption to transfer data back and forth between our site and your computer. What this means is that the only person that sees the data on your screen is YOU. We utilize the same encryption technology that has been used successfully by the FBI, CIA, and ATM Machines worldwide. Monument Mortgage utilizes VeriSign for our secure information transmissions over the internet. VeriSign is the world’s leading provider of digital certificate solutions for businesses and individuals wanting to perform secure electronic commerce and communications over the internet. VeriSign is the provider of secure electronic commerce solutions for AT&T, EDS, Microsoft, VeriFone, Visa and others. VeriSign provides security services 24 hours a day, 7 days a week. Monument Mortgageis very proud to utilize VeriSign’s services to provide the ultimate security for our customers. Internet commerce is the fastest growing method of doing business. Purchasing mortgages and other banking services from the convenience of your own home 24 hours, 7 days a week is becoming a part of our daily lives. Monument Mortgage is proud to be a leader in providing value, convenience and security in mortgage shopping via the internet. We are proud to provide the best security available for you to confidently conduct your business electronically. What about my personal Information? Monument Mortgage will not under any circumstances share your name, address, telephone number, or financial information of any kind without express written consent from you. Period.
